How can our company confirm who is really completing online training?
Using our virtual proctoring technology, employers can validate the online learner’s identity through the webcam on the computer, tablet or smartphone. This verification process uses the device’s webcam to take a picture of both the participant and their government-issued photo ID. Once the worker completes the online course, this information and participant footage is validated by our ‘virtual proctor’ team to ensure the worker completed the training!
Upon completion of the course, a certificate will be issued with a unique ID number validating the user’s identity and participation for the online learning.
Many companies use this tool for worksite orientations, new-hire orientations or with SET Safety’s massive online safety training course library.
Contact us for more information on Virtual Proctoring options or setup a demo now by clicking here.
Where requested user interaction is also monitored throughout sessions to identify behavior outside the pre-set session rules. Session information is gathered using 256-bit encryption, the same used by major financial institutions. Insecure web browsers are restricted access to ensure data security. Personal information other than the user’s name, image of the user, and if applicable, rules violation is deleted after review and not viewable by employers or training providers to adhere to privacy regulations.
“When training is delivered online an employer needs to confirm that the individual taking the training is the intended recipient,” states Kraft (an OSHA Officer), “and that the employee did not just click play and walk away, or have others complete the training or answer comprehension testing questions for them”. – BIS Article
Alberta Workplace Health and Safety stated in response to the question; “Through the Act, Reg and Code employers are required to ensure training is provided to workers and workers are obligated to participate, however the format of the training is not explained. More specifically, if we are using online training, are we required to confirm that the worker who the training was intended for actually receives and participates in the training?” Response (#10114935): “An online course that does not identify the participant does not meet the minimum standard.”
“Making our safety orientation/training available on the web and requesting that [personnel] take the training without the ability to provide documented evidence that personnel had actually completed the required safety orientation/training would, in my opinion, not be reviewed positively in an analysis of whether [a company] had satisfied its due diligence requirements in the event of an incident. Due diligence is [a company]’s only defense against a strict liability offence under the Act; hence, the need for some sort of verification process.” – Legal Council of a Utilizing Organization
“If an online version of this course is utilized, the contractor must demonstrate the course has proof of identity verification and participation through proctoring.” – Suncor Ground Disturbance Procedure
“Identity verification and proctoring technology is particularly critical when organizations use web-enabled educational materials as part of risk control strategies that seek to ensure that employees are competent in regulatory critical activities (e.g., standards of business conduct, financial accounting requirements, reporting requirements, disclosure, health and safety or environmental requirements).”
“The requirement that proof of identity and/or violations and must be held external to the provider of educational materials and only released to the utilizing organization where legally required”
“The Identity Verification and Proctoring provider must not have a financial interest in the provider of the educational material . . . This is due to the potential degradation of the integrity of IVP results (i.e.: the provider of educational materials may have a financial incentive to minimize the impact of the IVP so higher volumes of educational materials can be delivered with less restrictions).”– IOSH Alberta
“The ability for a self-directed pace of training to accommodate personnel with learning disabilities or English as a second language.”
“Additionally, inconsistent training is no longer an issue, and the organization is now able to demonstrate compliance to regulators at the individual level.”
“Cost savings of $5 million over the remaining 2 year life of the project will be realized from productivity improvements and by eliminating the need for an orientation trailer, a full time training position and bussing.” – Fort Hills Suncor Lessons Learned Video